Actuate Corporation (www.actuate.com ) is a software company whose top-rated Enterprise Reporting Applications ensure 100% adoption by users. Actuate has over 4,000 customers globally in a range of industries including financial services, pharmaceuticals, insurance, distribution services and government.

We are searching for a Technical Writer to work in our international headquarters in Fribourg, Switzerland.

The Technical Writer produces documentation and training materials for Actuate information products. This role is involved in developing and maintaining documentation, including support items for the knowledge base, as well as writing enhancements or updates for existing documentation. The Technical Writer will also be involved in testing training materials and documentation to ensure that the information is accurate and up-to-date. Actuate offers a comfortable work environment, a comprehensive benefits package, and opportunities for personal and professional development.

Responsibilities

• Research, write, and test original documentation and training materials to ensure technical accuracy as well as fit with Actuate house style.
• Revise documentation and training materials to improve quality of content or to describe product enhancements.
• Create conceptual graphics, screenshots, and callouts using PaintShop Pro or Sangit.
• Develop expertise in subject areas of responsibility including all Actuate and Performance Management products.
• Convert source documentation to online help and validate online help.
• Track information development plans and proposed bug fixes using engineering department Wikis and Bugzilla.
• Perform final production on books, verify Postscript or PDF output, and transfer files to print vendor.
• Provide peer editing and technical testing of material developed by other writers.
• Develop useful and appropriate examples for very technical products.
• Develop training exercises.

Requirements

• Technical degree in appropriate discipline (computer science or engineering) or equivalent experience
• Course work, certificate, or degree in technical writing or similar field desirable
• Minimum of two years experience writing documentation or training materials preferred, but recent graduates considered
• Software industry experience a plus
• Ability to use standard technical writing tools such as FrameMaker, X-Metal, Word, PaintShop Pro, Snaglt, Microsoft Project, Bugzilla, Perforce, and SourceSafe
• Aptitude for working with products under development and cutting edge technology
• Knowledge of some of the following required: databases, Java, Excel, server technology, Web Services, Microsoft Foundation Classes, C#, C++, and APIs
• Proficient in business-level English both oral and written; knowledge of one or more of the following languages desirable: French, German, Spanish, Chinese, Japanese, or Korean
• Ability to work well independently as well as part of a team

Please email CV in English to sgauderon@actuate.com or contact this person on the phone number  026-425 5088.