Senior Technical Writer

Permanent job within User Documentation department based in Brussels, to start ASAP.

Ref: 102911/SIN/STW

Salary range: 60-65 K€ gross per year.

About our client

Based in Brussels, our client is a member-owned cooperative through which the financial world conducts its business operations. Every day, the world's economy sees enormous sums of money change hands - Person to person - Business to business - Nation to nation.

A community of financial organisations, linked together by one of the world's most stable and scaleable financial messaging systems, is how the world exchanges financial information. And you could be part of it.

Job description

My client is hiring a full-time senior technical writer to deliver high-quality documentation, manage projects and online help for products and services.

In the position, you will plan, analyse, write, and edit documents while managing the documentation project from end to end. We use Arbortext XML Editor, Information Mapping, Controlled English, and Documentum, to develop and manage our information components.

We are looking for a quality-minded stress-resistant professional with excellent English writing skills and proven experience in structured writing and single-sourcing. You must have an eye for detail and aim for completeness while being able to work to deadlines. Good interpersonal, communication and planning skills and teamwork are key to the job.

We offer work in a state-of-the-art XML based environment at the cutting edge of documentation technology, together with a professional team-oriented working environment.

Your responsibilities will be to

• Coordinate and supervise a documentation project team and ensure documentation project remains synchronised with the development project
• Write, revise and control texts in time for the project's completion so as to satisfy users' information requirements relating to products/services and ensuring consistency, relevance, accuracy and readability across all the client's products.
• Ensure the documentation is reviewed for accuracy by the appropriate parties and is signed off by accountable parties before publishing.
• Conduct peer reviews (with IT project team, product management and customer facing colleagues) and incorporate feedback from pilot users and usability tests.
• Define and analyse the target audiences for complex documentation project in order to understand their business environment and to identify their information requirements and any knowledge gaps.
• Define and obtain approval on the documentation set, the delivery media and the project plan, for more complex documentation projects.
• Assist less experienced writers and share knowledge/experience.

Education

Preferably university degree in IT or equivalent

Experience

At least 8 years of experience as technical writer or editor in software development, preferably in telecommunications and/or financial services

Professional skills

Writing skills:

• Excellent English writing skills (not necessarily English mother tongue)
• Application of structured writing
• Application of single sourcing
• Experience in producing documentation and online help for end users of software products
• Use of minimalist style and controlled/simplified English is an asset
• Application of Information Mapping principles and methodology is an asset

Tools

Experience with Arbortext Editor or Documentum is an asset

General skills

• Team player, willing to work in a multicultural environment
• Excellent planning, communication, and interpersonal skills
• Work quickly and accurately within strict time constraints, while following strict procedures, and with minimum supervision or guidance
• Capable of analysing and categorising large amounts of information
• Ability to quickly understand an XML and DTD-based environment
• Experience working in IT environments

We offer

• A dynamic, multinational community which promotes talent and growth
• Excellent training and development opportunities
• Competitive rewards
• A friendly, professional working environment

For more information:

Sandrine INAUDI
Recruitment Consultant

Abraxas plc
United Kingdom House
180 Oxford Street
London W1D 1NN
Reg No 1178725; Registered in England

Direct Line: 020 7255 5603
Switchboard: 020 7255 5555
Fax: 020 7636 0334
www.abraxas.com